ALEXANDER ARASAWA

Systems-focused technology specialist with experience designing, administering, and integrating business-critical applications and SaaS infrastructure across multi-site, high traffic environments. Proven ability to bridge IT operations, workflow automation, financial platforms, and secure access governance.
PROFESSIONAL_EXPERIENCE

Applications Support Analyst II

Sept. 2024 - Present
Behavioral Health Services, Inc.
  • Design, build, and deploy internal application across full SDLC with JavaScript, SQL, Power Apps, and Power Automate
  • Administer and redesign company-wide SharePoint to improve information architecture and navigation for 22 locations
  • Architect and maintain API integrations with third-party vendors to automate compliance and revenue processes
  • Design relational data models and maintain replication architecture supporting 99.999% service uptime

Full-Stack Developer & IT Consultant

July 2023 - Present
Deep Phosphor Studios
  • Architect and administer SaaS infrastructure for nonprofit organization supporting ~$3M in annual operations
  • Build and maintain web platforms integrated with payment processors and CRM systems
  • Implement and manage Stripe and Aplos financial workflows for donation processing, reconciliation, and reporting
  • Consolidate and manage domain, DNS, hosting, and Google Workspace provisioning for organizational staff

Open-Source Software Contributor

Aug. 2022 - July 2024
The Internet Archive
  • Contributed to production systems serving 1M+ monthly users
  • Implemented reusable components and improved maintainability across shared codebases

IT Support Specialist

Aug. 2020 - May 2022
University of California, Davis
  • Lead Point-of-Sale infrastructure modernization across 50+ terminals and 3 retail locations
  • Coordinate hardware deployment, system configuration, and user access management for UC Davis
  • Author 12+ internal technical guides for end-users and executive management
SELECTED_PROJECTS
Enterprise Purchase Order System
  • Design role-based procurement workflow with automated approvals and revision tracking
  • Integrate SharePoint and automated email notifications to standardized purchasing processes
SaaS Infrastructure & Security Modernization
  • Administer Microsoft 365 tenant including Entra ID user provisioning and access governance
  • Implement email security hardening and organizational controls through MS Admin Center
  • Manage domain and DNS configuration via CloudFlare
EDUCATION_&_CERTIFICATIONS
B.S. in Computer Science and Engineering
University of California, Davis
Relevant Coursework: Data Structures, Algorithms, Web Development, Databases, Computer Networks
Tableau Business Intelligence Analyst
Coursera Professional Certificate
DeepLearning.AI Machine Learning Specialization
Coursera (In Progress)